Privacy policy

Last updated: October 3, 2025

1. Ownership of Content and Intellectual Property

All content on this website, including images, text, graphics, and product designs, is owned by DUNNE (a sole proprietorship registered in New Delhi), unless otherwise stated. All trademarks and intellectual property rights are either owned by or licensed to DUNNE. Unauthorized use, reproduction, or distribution of any content from this site is strictly prohibited.

2. Use of Website Content

You may not copy, reproduce, republish, download, display, post, or transmit any part of this website without prior written consent from DUNNE. While we strive for accuracy, we cannot take responsibility for errors or inaccuracies that may occasionally appear beyond our reasonable control. Please note that colours of products displayed online may vary slightly depending on individual screen and monitor settings.

3. Privacy Policy Overview

Protecting your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, and safeguard data from users of the website:

  • Visitors (browsing without purchase), and
  • Members/Customers (those who transact or register with us).

By accessing or using www.dunne.co.in, you agree to the practices outlined in this Privacy Policy and our Terms & Conditions.

4. Information We Collect

DUNNE collects and stores information that you voluntarily provide when browsing or purchasing on our website. This may include:

  • Name, email address, phone/WhatsApp number, delivery address.
  • Technical details such as IP address, browser type, and usage patterns (non-identifiable personal information).

We do not knowingly collect personal information from minors.

5. Providing Personal Information

We only collect information if you willingly provide it to us. This information may be used for:

  • Order processing and delivery.
  • Customer support and communication.
  • Informing you of promotions, offers, or updates related to DUNNE.
  • Website or policy updates.

If you do not wish to receive promotional messages, you can update your preferences or contact us to opt out.

6. How We Use Your Information

All information collected through the DUNNE website remains our property. We may use it to:

  • Process and deliver your orders.
  • Contact you for website- or order-related queries.
  • Enhance and personalise your shopping experience.
  • Share limited details with trusted third parties (such as courier services, payment gateways, and vendors) only to fulfil your order requirements.

We do not sell or rent your personal information to third-party marketers.

7. Protecting Your Information

DUNNE does not allow unauthorised use of your personal data. However, in compliance with applicable law, your details may be disclosed if required by subpoenas, court orders, or legal processes.

  • Payment transactions on the site are securely processed by authorised third-party payment gateways.
  • These gateways adhere to RBI regulations and card issuer standards, ensuring your details remain secure.
  • All such partners are bound by confidentiality obligations and non-disclosure agreements.

8. Analytics & Website Monitoring

To improve your shopping experience and optimise our services, we may use analytics tools (such as Microsoft Clarity or similar platforms) to monitor visitor behaviour, session activity, and engagement.

Data collected may include heatmaps, session replays, and click interactions. This helps us enhance website design, prevent fraudulent activity, and improve marketing effectiveness.

By using our site, you consent to the use of cookies and behavioural tracking tools in line with this Privacy Policy.

9. Contact Information

For privacy-related concerns, inquiries, or support, you can reach us at:

  • Email: support@dunne.co.in
  • Phone/WhatsApp: +91-9654513729 (Mon–Sat, 10:00 AM – 6:00 PM IST)